When to replace elevator parts

The world is evolving on a vertical scale. More and more countries initiate ground-breaking architectural projects that involve the construction of impressive sky-scrapers with hundreds of floors and state of the art equipment. It goes without saying that in such buildings it is essential to install the highest quality and most sustainable elevators that can ensure comfort and safety for all those who stay inside.

However, skyscrapers are not the only ones that need elevators. There are millions of blocks of flats and office buildings that have elevators around the world and the worrying part is that many of them still use elevators from fifty years ago. Not only is this incredibly frustrating, because they are very slow, but they can actually pose many health threats and those who use them even risk suffering severe injuries. Whether you are in charge of an office building or a block of flats, you should never put off the investment for new elevator parts.

Although it can sometimes be tempting to allocate the budget to something else, there comes a time when you really need to contact a professional company, have the elevator inspected, and then replace the parts that have worn out in time.   Elevator parts are much easier to find today than they were in the past, because the online sphere has hundreds of shops where you can browse for components depending on the manufacturer. For example, if you need Kone parts, you can order them with a phone call. Elevator maintenance does not sound like a pleasant task and the process indeed has its challenges, especially when it comes to locating providers. However, there are signs that indicate that elevators have reached the end of their functioning period or that they need to be maintained better.

If an elevator stops abruptly, or if the doors do not close completely, you need to contact a specialized company for inspection. You will also need an upgrade if the elevator stops between floors all the time. Postponing inspection and maintenance risks the health of the residents and staff inside, so you should never make compromises in this sector.   Even if things such as Kone spare parts are not always affordable, it’s still more convenient to buy spare components every other year than postpone the investment until the damage is too big and the only thing you can do is replace the whole system completely. Besides, if you know what providers to work with, you can actually save a lot of money. Last, but not least, always make sure you are aware of the current legislation and regulations in your country and/or area. This way, you can avoid having unpleasant surprises and getting a fine because you failed to replace and maintain the elevator system. Regulations vary from country to country: for example, the United States have no less than 10 pieces of legislation on the topic and the European Union also has its own set of quality standards. All in all, replacing elevator parts should be an essential activity in all buildings and you should never underestimate its importance.

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Ordering the when to replace

To order the when to replace, send the exact model or reference code printed on the original part to [email protected]. Please quote the full code including any suffix so that our team can confirm the correct variant, current stock and lead time before you commit.

About the when to replace

Elevator and escalator installations are built around a relatively small number of serviceable assemblies, but they fail at very different rates. The when to replace sits in the general elevator & escalator parts group, and it is replaced on a different service interval from the assemblies around it. In practice the failures we see on when to replace come down to a small number of serviceable assemblies — the controller, the door operator, the brake, the drive chain and the safety circuit.

Every when to replace we supply is inspected before dispatch. Each unit is checked for physical damage, correct marking and the specific wear or degradation patterns that matter for this class of component, then packed to survive international transit. Where a superseded revision is the only one available, we say so plainly and explain the substitution, so the installing engineer can make an informed decision rather than discovering the difference on site.

Buying guidance and compatibility notes

Before ordering the when to replace, confirm three things. First, the equipment model, the controller family and the exact reference printed on the failed component. Second, reference numbers change between revisions, so we map the old code onto the current one before quoting. Third, whether the installation is a traction lift or an escalator, since duty cycle and loading differ between the two.

On fitting, one point is worth repeating: a photograph of the nameplate is usually faster than a description, and avoids a return for the wrong revision. Almost every repeat failure we see on when to replace traces back to a related component that was left in place, or to an adjustment that was assumed rather than measured.

For buyers comparing suppliers, the when to replace is one of the items most often requested alongside the main controller.

Availability of the when to replace varies by revision, so it is worth confirming stock before committing to a delivery date.

When a when to replace is replaced, the surrounding wiring and fixings should be inspected at the same time.

Most enquiries about the when to replace come from maintenance contractors trying to return an installation to service quickly.

A photograph of the when to replace and its nameplate is usually enough for us to confirm the correct variant.

Pricing for the when to replace depends on revision, condition grade and the quantity required.

The when to replace is normally held in stock so urgent breakdowns can be covered without a long lead time.

If you are unsure which variant of the when to replace you need, send a photograph of the nameplate and the existing component alongside a description of the fault. That is usually enough for our team to identify the correct replacement without a site visit, and it avoids the cost and delay of returning an incompatible part. We are also happy to advise on the other serviceable items in the same general elevator & escalator parts group, so a planned shutdown can cover several wear items at once.

Related parts and further reading

Because when to replace is only one item in the general elevator & escalator parts group, these related pages may help you plan the work:

• Elevator spare parts
• Escalator
• Door Operator Controller
• Elevator Brake Lining
• Handrail Drive Chain

Reference sources

The compatibility information on this page was cross-checked against the following authoritative references. Always confirm the exact reference against your own equipment nameplate.

• ISO 8100-1 — lift and escalator safety standard
• IEC — international electrotechnical standards
• Otis genuine parts reference