XIO (XiO Elevator) — Elevator & Escalator Spare Parts

What We Supply

XIO (Hangzhou XiO / 西奥) is one of the fastest-growing Chinese manufacturers and a consistent name in the domestic top ten, with an expanding export programme and strong digital and smart-building features. We supply XIO control electronics, drives, door systems, fixtures and safety components, plus complete escalator running gear and modernisation parts.

Models We Cover

XIO machine-room-less passenger lifts, geared and gearless mid-rise units, high-speed commercial lifts, hospital and freight lifts, home lifts, and XIO escalators and moving walks. XIO’s smart features mean software-dependent modules must be matched exactly, so we confirm the controller generation and firmware level before shipping any electronic assembly.

Common Replacement Parts

Control boards and CPU modules, inverter and drive units, door operators with motors, belts, rollers and couplings, hall and car push buttons, indicators and displays, IoT and communication modules, levelling sensors and limit switches, overspeed governors, safety gear, buffers, guide shoes, rollers and ropes. Escalator: steps and step chains, handrails and newel assemblies, comb plates and comb segments, step and chain rollers and skirt brushes.

Shipping & Warranty

Stock items dispatch in 2–4 working days; factory orders in 7–20 days. DHL/FedEx/UPS express 3–7 days, sea or rail for consolidated shipments. EXW, FOB, CIF or DDP; T/T, L/C at sight, PayPal or card. 12-month warranty as standard, 18–24 months on project volumes. CE / EN 81-50 and EAC documentation available on request, with distributor consolidation across multiple Chinese brands.

FAQ

Q1. Do XIO smart modules need programming after replacement?

Some do. We flag any module that requires configuration before you order, and we can pre-configure where the parameter file is supplied.

Q2. Can you support XIO units delivered under a developer’s own name?

Yes. The XIO job number and controller type inside the cabinet identify the build regardless of the car badge.

Q3. Do you hold stock for distributors?

Common consumables are kept on the shelf, and we can hold agreed lines against your rolling forecast so urgent call-outs ship the same day.