kone RTK CHAIN

About kone elevator and escalator parts

To order kone elevator and escalator parts, send the exact model or reference code printed on the original component to [email protected]. Please quote the complete code including any suffix so that our team can confirm the correct variant, current stock and lead time before you commit.

What we supply for kone

Elevator and escalator installations are built around a relatively small number of serviceable assemblies, but they fail at very different rates. We stock kone parts covering the items that fail most often in daily service. In practice the failures we see on kone elevator and escalator parts come down to worn step rollers and chain elongation, cracked skirt panels, glazed handrail drive wheels, and comb plates with broken teeth after a foreign-object stop.

All kone parts we supply are inspected before dispatch. Each unit is checked for physical damage, correct marking and the specific wear or degradation patterns that matter for this class of component, then packed to survive international transit. Where a superseded revision is the only one available, we say so plainly and explain the substitution, so the installing engineer can make an informed decision rather than discovering the difference on site.

Buying guidance and compatibility notes

Before ordering kone elevator and escalator parts, confirm three things. First, the escalator model, the rise, and whether the unit is a 30 or 35 degree incline, because the step and chain differ between them. Second, a handrail profile that matches the guide rail must be confirmed before ordering, since nominally similar handrails differ in cross-section. Third, whether the installation is a traction lift or an escalator, since duty cycle and loading differ between the two.

On fitting, one point is worth repeating: step chains and handrail drive chains wear as a set — replacing one without the other usually means a repeat visit within the year. Almost every repeat failure we see on kone elevator and escalator parts traces back to a related component that was left in place, or to an adjustment that was assumed rather than measured.

The step band is where most of the maintenance budget goes. Rollers, chains and the step itself all wear together, and replacing one without the others usually means returning to the same unit twice for what could have been a single outage.

Escalator maintenance is dominated by the step band and the handrail drive, which is why the step band is cleaned as a scheduled task rather than only when a fault appears.

If you are unsure which variant of the kone elevator and escalator parts you need, send a photograph of the nameplate and the existing component alongside a description of the fault. That is usually enough for our team to identify the correct replacement without a site visit, and it avoids the cost and delay of returning an incompatible part. We are also happy to advise on the other serviceable items in the same escalator / moving walk group, so a planned shutdown can cover several wear items at once.

Related parts and further reading

Because kone elevator and escalator parts is only one item in the escalator / moving walk group, these related pages may help you plan the work:

• Escalator parts
• Escalator Step
• Escalator Skirt Panel
• Skirt Brush
• Comb Plate

Reference sources

The compatibility information on this page was cross-checked against the following authoritative references. Always confirm the exact reference against your own equipment nameplate.

• ISO 8100-1 — lift and escalator safety standard
• Otis escalator parts reference
• Kone escalator components