Otis — Elevator & Escalator Spare Parts

What We Supply

We stock and source Otis spare parts for passenger elevators, freight elevators and escalators — from a single control board to a complete door package. The range covers OEM-spec electrical components, mechanical wear parts and escalator running gear, cross-referenced by Otis part number or by the data plate on your controller.

Models We Cover

Gen2, Gen2 Comfort, Gen2 Switch and Gen3 machine-room-less units; SkyRise and Elevonic high-rise systems; the Otis 2000, 3000, 3200 and 4000 families; Rebel and hydraulic HydroFit units; and legacy Elevonic 401 / 411 / 413 installations still in service. On the escalator side we support 510PSE, 9000 Series, LINK and Xcel units plus Otis moving walks, including machines modernised with 506 NCE or TOEC-40/60 controllers.

Common Replacement Parts

Door operators and door drive belts (DO-series plus legacy 2000/3000 types), landing and car control boards (GECB, MCB, LCB-II, RCB-II), OVF and Rebel inverter drives, RSL serial communication modules, hall and car push buttons, position sensors and inductors, ARD / emergency rescue units, travel cables, guide shoes and rollers. For escalators: aluminium and stainless steps, step chains, handrails and handrail drive rollers, comb plates and comb segments, newel returns, skirt brushes and deflectors.

Shipping & Warranty

In-stock items ship in 2–4 working days; factory orders in 7–20 days. Express delivery by DHL, FedEx or UPS (3–7 days), sea or rail freight for consolidated orders. Trade terms EXW, FOB, CIF or DDP; payment by T/T, L/C at sight, PayPal or card. Warranty is 12 months, extended to 18–24 months on project orders, with CE / EN 81-50 and EAC documentation on request.

FAQ

Q1. Do you sell genuine Otis parts or equivalents?

Both. Genuine parts are supplied where traceability is contractually required; OEM-equivalent parts are built to the same interface and load ratings at 30–60% lower cost. Every quotation states clearly which one you are buying.

Q2. How do I identify the right part for my unit?

Send the Otis part number, or a photo of the car nameplate and the controller label. Serial prefix and controller generation matter more than the marketing model name, and we cross-check both before shipping.

Q3. Can you ship to Russia, the Middle East or South America?

Yes — we ship worldwide and regularly prepare EAC, SABER and EN 81-50 documentation so your consignment clears customs without delay.